Terms of Use

Effective Date: April 16, 2026
Last Updated: April 16, 2026

Aimé was built for behavioral health clinicians and the confidentiality duties that shape their work. These Website Terms explain how you may use our public website, resources, and educational materials.

These Terms of Use (the “Website Terms”) govern your access to and use of aime.med and any other public websites, landing pages, blogs, clinical libraries, templates, resources, marketing pages, pricing pages, help pages, or public webpages operated by AidMi Health, Inc. (the “Company”, “we”, “us”, or “our”) (collectively, the “Website”).

These Website Terms do not govern use of the Aimé platform, web application, Chrome Extension, Ask Aimé product surfaces, APIs, or paid services. Those are governed by our Terms of Service, available at https://aime.med/legal/terms-of-service.

By accessing or using the Website, you agree to these Website Terms. If you do not agree, do not use the Website.

1. Website Content and License

The Website and its content, including text, graphics, logos, images, video, icons, templates, design, software, and other materials, are owned by us or our licensors and are protected by intellectual property laws.

Subject to these Website Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, informational, evaluation, or internal business purposes. You may not copy, distribute, modify, frame, mirror, scrape, create derivative works from, publicly display, sell, or exploit Website content without our prior written permission, except as permitted by applicable law.

2. Educational and Clinical Resources

The Website may provide clinical templates, documentation examples, blog posts, educational resources, comparisons, checklists, prompt examples, clinical-library content, billing or audit commentary, privacy and security resources, consent or onboarding resources, behavioral-health compliance commentary, product demonstrations, or other resources.

These resources are:

• for informational and educational purposes only;
• not medical, clinical, psychological, billing, coding, reimbursement, legal, regulatory, privacy, security, or compliance advice;
• not a substitute for professional training, clinical judgment, payer guidance, legal counsel, or applicable laws and regulations;
• not guaranteed to be current, complete, accurate, appropriate, or sufficient for any particular patient, practice, payer, audit, licensure, or legal context.

You are responsible for reviewing and adapting any resources before using them in your practice, records, operations, patient communications, consent workflows, privacy notices, or patient care.

3. No Medical Advice and No Emergency Use

Nothing on the Website is intended as medical advice, diagnosis, treatment, therapy, prescribing guidance, emergency guidance, or crisis support. Always rely on qualified professional judgment and current clinical sources.

The Website is not for emergencies. In an emergency, contact appropriate emergency services, crisis resources, or local clinical protocols.

4. Product Information

Website descriptions of products, features, security practices, integrations, pricing, trials, plans, roadmap items, or availability are provided for general information and may change. Features may be unavailable, limited, beta, preview, or subject to separate terms, the Terms of Service, a Business Associate Agreement, an order form, or technical constraints.

We do not guarantee that any Website description will remain current or that any feature will be provided in a particular form.

5. Third-Party Links and References

The Website may link to or reference third-party websites, publications, EHR systems, telehealth systems, payment processors, model providers, clinical sources, guidelines, trademarks, or other resources. We do not control, endorse, or assume responsibility for third-party content, services, terms, or privacy practices. Access third-party resources at your own risk.

6. Acceptable Use

You agree not to:

• use the Website for unlawful, deceptive, harmful, or abusive purposes;
• interfere with Website security, availability, or operation;
• attempt to gain unauthorized access to the Website, related systems, or other users’ information;
• scrape, crawl, harvest, mine, or extract Website content or data without our written permission;
• upload, transmit, or introduce malware or harmful code;
• impersonate any person or misrepresent your affiliation;
• use Website content to develop, train, benchmark, or improve a competing product without our written consent;
• remove proprietary notices or use our marks in a way that implies endorsement.

We may restrict or block access if we reasonably believe your use violates these Website Terms or creates risk.

7. Trademarks

Aime, Aimé, related logos, product names, graphics, and marks are trademarks or service marks of AidMi Health, Inc.. You may not use our marks without prior written consent, except to identify us accurately and in accordance with applicable law.

Other product and company names mentioned on the Website may be trademarks of their respective owners.

8. User Submissions

If the Website allows you to submit forms, comments, demo requests, support inquiries, feedback, or other information, you represent that the information is accurate and that you have the right to provide it.

Do not submit PHI, patient information, sensitive clinical content, confidential third-party information, or information you are not authorized to share through public Website forms unless the form expressly states it is intended for that information and appropriate agreements are in place.

9. Privacy and Cookies

Our collection and use of information through the Website is described in our Privacy Policy. The Website may use cookies, local storage, pixels, analytics, security logs, or similar technologies to operate, secure, measure, and improve the Website.

The Website is not intended to collect PHI, patient information, or sensitive clinical content through general public pages or forms. Website analytics and measurement are used for Website operation, security, measurement, and improvement, not for clinical research using patient narratives.

10. Disclaimers

THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, CURRENCY, AVAILABILITY, AND SECURITY.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of harmful components.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE OR WEBSITE CONTENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE WEBSITE WILL NOT EXCEED US$100.

12. Indemnification

You agree to indemnify, defend, and hold harmless AidMi Health, Inc.and its officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the Website, your submissions, your violation of these Website Terms, or your violation of applicable law or third-party rights.

13. Governing Law and Venue

These Website Terms are governed by the laws of the State of California, excluding conflict-of-laws rules. The state and federal courts located in Santa Clara County, California will be the exclusive venue for disputes arising from or relating to the Website or these Website Terms, except where arbitration or another venue is required by applicable law or by a separate agreement governing the Service.

14. Changes to These Website Terms

We may update these Website Terms from time to time. Changes are effective when posted or when otherwise stated. Your continued use of the Website after changes become effective constitutes acceptance.

15. Contact

Questions about these Website Terms:

• Email: team@aime.med
• Legal notices: team@aime.med, subject line “Legal Notice”
• Company: AidMi Health, Inc.
• Mail: 320 High St, Palo Alto, CA 94301